Take Control of Meeting Data: Automate Transcription and Summarization with Generative AI on AWS.
ViMeeting+ has formed a strategic partnership with OSAM to deploy infrastructure and integrate Generative AI technology from AWS.
About the Customer
ViMeeting++, a pioneering technology startup in Vietnam, specializes in delivering breakthrough AI solutions to enhance workplace productivity, designed specifically to meet the needs of domestic enterprises. ViMeeting+ has launched an application that automates multilingual meeting transcription and summarization, ensuring high accuracy and accommodating the unique linguistic characteristics of different languages. This helps businesses optimize efficiency, save time, and improve the quality of decision-making.
ViMeeting+ has formed a strategic partnership with OSAM – an AWS Advanced Consulting Partner – to deploy infrastructure and integrate Generative AI technology from AWS. As a result, ViMeeting+ not only delivers a highly secure and scalable platform but also provides the flexibility to help enterprises enhance internal communication and make faster, more accurate decisions. This collaboration is redefining how Vietnamese businesses operate, ushering in a new era of optimal efficiency and sustainable growth.
Challenges
ViMeeting+ aims to address critical gaps in workplace communication for Vietnamese enterprises. As the demand for effective meeting management continues to grow, these businesses face several significant challenges, including:
Limitations of existing transcription tools: Current platforms often struggle to accurately transcribe the diverse Vietnamese dialects or efficiently process multilingual conversations, leading to gaps in capturing essential information.
Inefficient manual processes: Manual note-taking and meeting summarization are slow and fail to capture key decisions in real time, potentially causing substantial financial losses—estimated at up to USD 150,000 annually due to reduced productivity.
Need for flexible and secure solutions: Businesses require a scalable system capable of supporting a large number of users while meeting strict security standards to protect sensitive data in increasingly complex business environments.
Integration and customization: Existing solutions lack seamless integration with internal workflows or the ability to be customized to fit the specific needs of various industries and the unique culture of Vietnamese enterprises, limiting overall effectiveness.
Solution
To revolutionize workplace productivity and overcome these challenges, ViMeeting+ partnered with OSAM—an AWS Advanced Consulting Partner in Vietnam. This collaboration focused on developing an advanced serverless application, building an ASR model integrated with Generative AI, and leveraging AWS’s native AI services, with an optimized system design and deployment process as follows:
System Architecture
AWS Bedrock: Serving as the core AI platform, Bedrock powers robust AI models. Notably, Bedrock supports Few-shot Prompting, enabling the system to quickly adapt to Vietnamese contexts, thereby enhancing transcription and summarization accuracy.
Amazon Transcribe: Integrated for real-time transcription, Transcribe delivers high accuracy for Vietnamese dialects and multilingual conversations, effectively complementing Bedrock.
API Gateway: Efficiently manages user requests, ensuring seamless communication between the system and end users.
Amazon ECS with Fargate: Utilizing Fargate as a serverless task environment within Amazon ECS, the system orchestrates and processes all workflows related to Bedrock. Fargate provides container management without server administration, ensuring stable performance and flexible scalability for large data volumes while seamlessly handling complex tasks during peak hours.
Authentication & Security
AWS Secrets Manager: Secures sensitive information such as API keys and critical data, maintaining the integrity and confidentiality of the system.
AWS Key Management Service (KMS): Protects sensitive data by provisioning and managing strong encryption keys, supporting both at-rest and in-transit encryption to safeguard critical meeting data and API keys.
Performance Monitoring
Key Features
Serverless Architecture & Auto-Scaling: Powered by ECS Fargate, the system automatically scales based on demand, efficiently processing high query volumes without infrastructure management, especially during peak usage.
Comprehensive Security: End-to-end data encryption and adherence to AWS’s stringent security standards ensure maximum protection of customer information.
Accurate Transcription and Summarization with Transcribe and Bedrock: The combination of Bedrock and Transcribe delivers superior transcription accuracy and precise summarization, tailored to the unique requirements of Vietnamese language and multilingual conversations.
Benefits
With the combination of advanced Generative AI technology and flexible serverless architecture on AWS, ViMeeting+ has not only addressed the challenges of meeting management but also delivered a significant leap in both performance and user experience.
The impressive results that AWS solutions have delivered for ViMeeting+:”
Superior Transcription AccuracyThe AI system achieves over 90% accuracy when processing Vietnamese and multilingual conversations, surpassing the limitations of traditional tools. | Significant Time SavingsCuts meeting processing time by over 60% compared to manual note-taking, enabling businesses to respond faster and make timely decisions. | Robust ScalabilityCapable of supporting tens of thousands of concurrent users while maintaining stable performance, with a 99.9% uptime commitment to ensure continuous operation even during peak hours. |
Effective Operational Cost ReductionReduces costs by about 60% through serverless architecture and smarter resource management compared to traditional systems | Optimal SecurityThe system is secured with comprehensive encryption layers and resource isolation, ensuring maximum protection for business data | Driving Business GrowthIn just six months, ViMeeting+ has attracted more than five major corporations to deploy customized solutions, affirming its leading position in the field of AI applications for businesses.” |
By leveraging powerful AI technology on AWS and support from OSAM, ViMeeting+ has not only thoroughly addressed the challenges of meeting transcription and summarization applications but also laid the foundation for innovation in how Vietnamese businesses operate. This collaboration is ushering in a new era of enhanced productivity and intelligent decision-making in enterprises.
Mr. Khanh Cao – Founder & CEO at ViMeeting+
Through strategic collaboration with OSAM – an AWS Advanced Consulting Partner – we have successfully deployed a high-accuracy multilingual meeting transcription and summarization automation application powered by AWS Generative AI technology. This has enabled businesses to optimize productivity and improve decision-making quality.
Ready to elevate your business with AI solutions? Contact us today for a strategy tailored to your needs.
